The City of Troutdale provides water,
sewer, and storm sewer service. How do I obtain utility service?
- In Person: Drop by the Cashier window in
City Hall from 8:00 am to 5:00 pm Monday through Friday. City
Hall is closed weekends and holidays
- Internet: Download the Utility
Service Application and fax to 503-667-6403, or mail to:
City of Troutdale
219 E. Historic Columbia River Hwy
Troutdale, OR 97060
You may also have the form mailed or faxed to you by calling
Many questions regarding utility billing and rates are answered
on this page. If you can't find the information you are looking
for call 503-674-7232 to ask your Utility Service questions.
Where does city water come from?
The City of Troutdale, Oregon has seven underground deep water wells
which are located throughout the City.
How much is the utility bill per month?
The amount of the water bill varies depending upon water usage. The water meter is read monthly and the water charge is $3.21 for every one thousand gallons that has registered on the meter. The sewer charge is $37.16 per month and the storm charge is $4.61 per month for residential customers.
When is the utility bill due?
Utility bills are due twenty (20) days after the end of the billing
month. For example, the May utility bill is due on June 20. A
late fee of $5.00 is charged on accounts with unpaid charges
forty-five (45) days or older.
What is the "storm
It is used to pay for operations, maintenance, repair and a portion
of capital improvements to the City's storm water system. This
could include something as routine as cleaning out catch basins
that drain water from streets, to a major project such as installing
drainage pipes or a pump station.
Why isn't a return envelope sent with
the utility bill?
The City would need to hire a billing service to print and mail
the monthly utility bills. This would be expensive and make it
difficult to maintain accurate customer records. These extra costs
would be reflected in higher water rates.
This Page Was Last Updated
November 26, 2016